Terms of use

1. The service

Stanio Sport helps sports clubs manage players, the schedule, attendance, subscriptions, payments and leads, and communicate with parents. Clubs use it on the plans described in section 4; the service is provided “as is”. We may change and develop features; we give advance notice of material changes that affect your data.

2. Accounts

• You must be at least 18 years old to sign up.
• You are responsible for keeping your password safe and for actions taken with your account.
• Give accurate information and do not create accounts on behalf of other people.

3. Clubs

The person creating a club accepts these terms on behalf of the club (an organisation or a coach) and confirms they are entitled to do so. The club is responsible for the data it enters: it has a lawful basis to process it, informs parents and players, obtains parents' consent where required (in particular for health data), and does not enter unnecessary data.

4. Payments and refunds

• Plans. A club can use the platform on the free Start plan, with limits on athletes, groups and staff, or on the paid Club and Academy plans. Current prices and limits are published on stanio.app. The price, period and payment of a paid plan are agreed with the club before the plan starts; when a paid period ends without payment, the club returns to Start and keeps its data.
• Platform fee on online payments. When parents pay a club online, the platform keeps a share of each payment. The rate depends on the club's plan or on an individual agreement with the club, and the club sees it in its online payment settings before turning payments on. Stripe deducts the fee from the payment together with its own fees, and the club sees both in its Stripe dashboard. We announce a higher rate at least 30 days in advance; a lower one may apply at once.
• Subscriptions and session fees are an arrangement between the club and the parents. The platform only keeps the records and is not a party to that arrangement.
• Online payment. If the club turned it on, the money goes straight to the club's Stripe account, apart from the platform fee above; we do not hold the club's funds and never see card details.
• Cancellations and refunds. Prices, cancelling a subscription, refunds and payment documents are set and handled by the club (an online payment is refunded in its Stripe dashboard). Please contact the club about them.

5. Not allowed

• breaking the law or other people's rights;
• entering data without a lawful basis;
• trying to access other people's data or get around access limits;
• overloading or breaking the service, sending spam.

We may restrict or close access in case of a breach.

6. Data processing agreement (DPA, Art. 28 GDPR)

This section applies between the club (controller) and us (processor) for the personal data the club enters into the service.

• Subject matter and duration: storing and processing the club's data to provide the service, for as long as the club uses it.
• Data subjects: players (including children), parents and contacts, club staff, people who sent a lead.
• Categories of data: as listed in the privacy policy, including health data (a special category).
• Instructions: we process the data only on the club's documented instructions — that is, as the club sets up and uses the service — and never for our own purposes.
• Confidentiality: only people bound by confidentiality have access to the data.
• Security: we apply the technical and organisational measures described in the privacy policy (Art. 32 GDPR).
• Sub-processors: the club gives general authorisation for the processors listed in the privacy policy. We announce new ones in advance; the club may object and stop using the service.
• Help with switching: when the club asks us to bring its data from another system, it sends us the file over a channel we agree on. We use the file only for that import and delete it once the import is done, within 30 days at the latest.
• Assistance: we help the club answer data subjects' requests (access, rectification, erasure, portability), including through the export and deletion tools in the service.
• Breaches: we notify the club of a personal data breach without undue delay so it can meet its own obligations.
• End: when a club is deleted, its data is removed from the database at once and from backups within 30 days. Before that, the club can export its data.
• Audit: on the club's request we provide the information needed to demonstrate compliance with this section.

7. Liability

The service is provided “as is”. We do what is reasonably possible to keep it running and the data safe (including daily backups), but we do not guarantee uninterrupted operation. To the extent the law allows, we are not liable for indirect damages. Nothing in these terms limits rights that cannot be excluded by law.

8. Ending

You can delete your account in the settings at any time, and an owner can delete the club. We may stop providing the service with at least 30 days' notice, so clubs can export their data.

9. Changes and law

You will learn about material changes when signing in and confirm the new version. These terms are governed by Spanish law, without limiting consumer rights under the law of the country where you live. Contact: privacy@stanio.app.